This website is operated by A-Que (“we”, “us”, “our”). By accessing the site or purchasing from us, you agree to be bound by these Terms & Conditions, our Privacy Policy, and all policies referenced herein.

• You must be legally capable of entering into a binding contract under applicable law.
• You are responsible for maintaining the confidentiality of your account and for all activities that occur under it.

• All prices are displayed in INR and may change without prior notice.
• Included in the product price: applicable local taxes (GST/VAT) and standard shipping fees.
• Not included: customs duties, import charges, destination-country levies, and any additional fees charged by customs authorities for international deliveries.
• We strive for accuracy, however errors in price/description/availability may occur; we may correct such errors and cancel affected orders.

• Placing an order constitutes an offer to purchase. Order confirmation is an acknowledgement and not our acceptance.
• Acceptance occurs when we dispatch the order. We may refuse or cancel any order due to stock unavailability, payment issues, or suspected fraud.

• Full payment is required at checkout via methods displayed (cards/UPI/net-banking/wallets). For Cash on Delivery (COD) orders, full payment must be made in cash at the time of delivery.
• Repeated refusal or non-acceptance of COD orders may result in restrictions on the use of this payment option.

Processing timelines, delivery estimates, inclusions/exclusions, tracking, and liability are governed by our Shipping Policy.

We have a strict no-refund policy. Exchanges and store credit are available per our Returns & Cancellation Policy.

All content on this site—including product designs, photographs, text, graphics, logos, and layout—is owned by or licensed to A-Que and protected by applicable IP laws. No content may be used without prior written consent.

• Misuse of the site, including scraping, reverse engineering, introducing malicious code, or infringing IP, is prohibited.
• You must not use the site for unlawful, harmful, or fraudulent purposes.

We strive for accurate colour representation; however, device displays and artisanal processes may cause minor variations. Such variations do not constitute defects.

We shall not be liable for delays or failures caused by events beyond our reasonable control, including natural events, strikes, carrier delays, or government actions.

• To the maximum extent permitted by law, we are not liable for indirect, incidental, punitive, or consequential damages.
• You agree to indemnify and hold us harmless from claims arising from your breach of these Terms or misuse of the site.

Your personal information is handled per our Privacy Policy. By using the site, you consent to such processing and warrant the accuracy of data provided.

These Terms are governed by the laws of India. Subject to applicable law, the courts at [City, State] shall have exclusive jurisdiction over any disputes.

We may update these Terms at any time. Changes take effect upon posting on this page. Continued use of the site constitutes acceptance of the updated Terms.

Questions? Email contact@a-que.in.